Privacy Policy

Last updated: 17 September 2026. Please review this policy periodically for updates.

1. Introduction

Pixlrtek, based in Kolkata, India, provides modern web development, custom software development, AI integration, cloud solutions, SaaS products, POS and invoice management software, and pharmacy and medical business software. This Privacy Policy applies to information collected through pixlrtek.webapp, our related communications, and our services where this policy is presented. By accessing our website or communicating with us, you acknowledge the practices described in this policy.

2. Information We May Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, submit an enquiry, subscribe to updates, discuss a software project, or use our services. This information may include your name, business name, email address, telephone number, company details, project requirements, messages, and any other information you choose to provide.

3. Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by hosting providers, analytics tools, security services, or standard server systems. This information may include your IP address, browser type, device information, operating system, referring pages, approximate location derived from technical data, pages visited, and access times. We use this information to maintain website security, improve performance, understand website usage, and troubleshoot technical issues.

4. How We Use Information

Pixlrtek may use collected information to respond to enquiries, communicate about requested services, prepare proposals, deliver and support software projects, provide updates, improve our website and products, maintain security, prevent misuse, comply with legal obligations, and protect our rights and the rights of our users. We do not use personal information for purposes that are materially incompatible with the purpose for which it was collected without providing appropriate notice where required.

5. AI, SaaS, and Cloud Services

Some Pixlrtek products or client solutions may use artificial intelligence, third-party APIs, cloud infrastructure, databases, hosting services, or other technology providers. Information processed through a particular product or client application may be governed by additional terms, contractual arrangements, product notices, or customer-specific instructions. We aim to configure integrations responsibly and limit access to information to what is reasonably required for the relevant service.

6. Cookies and Similar Technologies

Our website or service providers may use cookies and similar technologies to support essential website functions, remember preferences, understand usage, improve performance, and help protect the website. You can manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features. If additional analytics or marketing technologies are introduced, the relevant information may be described through an updated notice or consent mechanism where required.

7. Information Sharing and Disclosure

Pixlrtek does not sell personal information as a business practice. We may share information with trusted service providers, hosting and cloud infrastructure providers, email or communication services, analytics and security providers, professional advisers, or subcontractors when reasonably necessary to operate our business and deliver services. We may also disclose information where required by law, legal process, regulatory authority, or where necessary to protect the safety, security, property, or rights of Pixlrtek, our users, clients, or others.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, misuse, or destruction. However, no website, network, cloud platform, or electronic transmission can be guaranteed to be completely secure. You should avoid sending highly confidential information through public website forms or ordinary email unless a secure method has been specifically provided.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, business records, dispute resolution, security, legal compliance, and enforcement of agreements. Retention periods may vary depending on the nature of the information, the relationship with the user or client, and applicable legal or contractual requirements.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, tools, or services. Those third parties operate under their own privacy policies and terms, and Pixlrtek is not responsible for their independent privacy practices or content. We encourage you to review the privacy information of any external service before providing personal information or using its features.

11. Your Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, deletion of, or information about the personal data we hold about you. You may also ask questions about how your information is used or request that we stop sending non-essential communications. We may need to verify your identity before completing a request, and some information may need to be retained to meet legal, security, or contractual obligations.

12. Children’s Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children. We do not knowingly request or intentionally collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be posted on this page with a revised date where appropriate. We encourage visitors to review this page periodically to remain informed about how information is handled.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Pixlrtek handles information, please contact us at pixlrtek@gmail.com. You may also write to Pixlrtek, Kolkata, India. We will review privacy-related enquiries and respond within a reasonable period, subject to the nature of the request and applicable requirements.

15. Policy Acknowledgement

By using pixlrtek.webapp or submitting information to Pixlrtek, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek consent through an appropriate process. This policy is intended to explain our general privacy practices and may be supplemented by project agreements, product-specific notices, or additional terms applicable to a particular service.